How to Evaluate a Freight Forwarding Company

A freight forwarder is not a vendor. It is a business partner you entrust your cargo to.

A great freight forwarding company is able to organize, arrange and customize every part of the transportation process — the shipment of goods, warehousing, communication and oversight. A company with a client-first mentality will also advise you on the fastest, most reliable and least expensive routes, so you do not waste time or resources.

Another important trait of a reliable freight forwarder is stress-free service. Your choice should already understand the complexity of moving international cargo, so you can trust that goods arrive on time and in good condition. If something unexpected happens, they should be able to react fast and change tactics.

At Merco International, we pride ourselves on the reputation we've built by providing the best service without exposing our clients to unnecessary stress, while taking care of every single part of the shipping process.